The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1.

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1


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ISBN: 9780071548335 | 304 pages | 8 Mb

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  • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1
  • Page: 304
  • Format: pdf, ePub, fb2, mobi
  • ISBN: 9780071548335
  • Publisher: McGraw-Hill Professional Publishing
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